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FAQS

When will I receive my order?

All standard orders will be delivered within 2-3 working days (UK only) However, you can opt for Next Day Delivery. For more information about our delivery prices and service head to ‘Delivery’

 Can I TRACK my order?

 Yes, simply follow this link to the Royal Mail website and enter your consignment number it will show you your tracking information - https://www.royalmail.com/track-your-item

 I live outside the UK, can I still order?

YES! Delivery within in the EU is £10, rest of the world is charged at £15.00, this is with DHL on an International Tracked and Signed service. If your are unsure please contact us via info@alexanderjeans.com - be sure to include your full name, contact email, quantity of goods and full address so we can provide you with an accurate quote for delivery.

 What sizes do you have and recommend? 

 Our range is available in 28, 30, 32, 34 - short and regular fit. Head to our ‘Size Chart’ for more information. We recommend that you chose a smaller waist size to your usual fitting due to the stretch denim. If your are unsure about what size will fit you best, please contact us via email: info@alexanderjeans.com 

 I have a question, how do I contact you?

 If theres anything we can help you with regarding our products or your order, just drop us an email info@alexanderjeans.com. Please allow up to 48 hours for a reply, we will get back to you as soon as we can.

 How can I stay up to date with the latest news and offers?

In the bottom right hand corner of every page you will see 'Newsletter'. Simply enter your email address and you receive an email every time we have something new to share. In addition to this, you can also follow us on Instagram, Facebook & Twitter!

 If you can't find the answer to any of your questions please email us at info@alexanderjeans.com